Friday, August 28, 2009

Quality

In education, it is often difficult to value the contributions of individuals to the education process. Yet, people on a campus know whether or not tend to know whether a person is good at what they do. Robert Pirsig’s book "Zen and the Art of Motorcycle Maintenance", examined quality issues as they pertained to life. Quality is something people recognize, but it has an intangible quality. People just understand quality when they see and can compare it to a less qualified standard. So it is with personnel.

I’ve written a book called "Improving the Odds: A basis for long-term change" that shows that the “system” that makes up education doesn’t do enough to improve the process of education. The current system of education often implores teachers to do more, to do it better, but doesn’t provide any real tools or guidance of how it should be done. Many teachers merely hope the administrator will not impede their teaching efforts.

There are administrators, however, that make a positive difference in the education process because they understand that what happens in a classroom matters. It is rare that people who work “downtown” in school district offices ever return to a school site. However, it wasn’t a surprise to see Cliff Weaver say good-bye to the San Jacinto district office to open a new school.

Those who had served under Mr. Weaver knew that he possessed the capacity to find and deliver quality. As an administrator in San Jacinto, Mr. Weaver had already earned the “Administrator of the Year” award for his efforts in his new setting. Yet in k-12 education, quality can only go as far as the students one serves. It wasn’t surprising to see him move back toward a place where he’d make a difference.

Those of us who have served with Mr. Weaver know what his new employees will now experience. It was nice to get up in the morning and arrive at work and feel that you are on a quest. There will be changes, and you may not know exactly where you’re going, but you’ll feel that you’re destination is certain… you’ll be moving toward quality.

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